Returns & Exchanges
At Lufiano Apparel, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt until your refund or exchange is processed.